Prints are shipped within 1-2 working days.

All items are dispatched using Royal Mail 1st Class which typically takes 24-48 hours.

International Orders are sent tracked which typically takes between 5-7 working days.

All timings are estimates and may be subject to change depending on the time of year and the efficiency of Royal Mail and their international counterparts.

I gladly accept returns and exchanges Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

I don't accept cancellations But please contact me if you have any problems with your order.

The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalised orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of Return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.For all queries

Please contact us via email on info@definitiveprints.com We aim to respond to all emails within 24 hours (often sooner!)

Our prices are listed in pounds sterling

Currently we ship within the UK and also to the USA, Canada and Ireland

Shipping is a flat rate of £2.20 per order.

I use Royal Mail 1st Class postage.

Rates outside of UK

Ireland : 11 Euro

USA /Canada - $15-19 depending on the size of the print

All international orders are sent International Tracked.

Please see refund/return section in this FAQ